Lenovo Support Assistant:
Lenovo Support Assistant (formerly Lenovo Vantage) is a Windows application that automates system, BIOS, and firmware updates. It is available for download through the Drivers & Software tab on the Lenovo support website.
Download Lenovo Support Assistant (Here)
The application is a lightweight local client that intelligently identifies and locates critical and recommended updates. It also supports Auto Updates and View Installation History.
Tips Online:
The best way to keep your gizmo in tip-top shape is to splurge on a premium-priced service plan. The service boasts free, no-obligation one-on-one diagnostics and repairs with the exception of hardware replacements and upgrades. The company also offers a myriad of subscription-based services to suit your needs. The big picture is a well-thought-out customer experience that includes a dedicated help desk manned by a team of nifty foxes to speak with. The good news is that all of this is backed by an industry-leading warranty and support coverage.
Rescue and Smart Assistant (RSA):
Rescue and Smart Assistant (RSA) is an application that allows you to flash stock firmware on Lenovo and Motorola devices. So, it also allows you to create backups of your device, which can be used in case of data loss or malfunction.
It is free software that you can download from the Lenovo website. It has a clean interface and will show you various details about the device when it is connected to your computer using a USB cable.
For example, it will tell you the battery charge level, IMEI number, and storage space available on the device. This can be incredibly useful when trying to upgrade or repair your device.
You can use it to flash the stock firmware or to install a custom ROM on your device. It will also help you restore your device if it is soft-bricked or if it has run into a boot loop.
Lenovo System Update:
Lenovo System Update is a light local client that intelligently locates and installs critical software, driver, and BIOS updates. St automates the timely and complicated task of keeping systems patched to maximize device performance, minimize security vulnerability, and protect against emerging threats.
So, it downloads data directly from a Lenovo server over the Internet without requiring specific user knowledge of where it is located or if it is needed by the target system. It also offers a direct connection to Lenovo Service and Support for ThinkPad and ThinkCentre drivers, software, and BIOS updates.
Users can choose to set up their computers to automatically download Critical and Recommended updates. They can also view installation history to see which updates have been installed previously.
Unfortunately, some Windows 10 users have reported that this program takes up a lot of CPU resources and causes the computer to slow down. The most likely cause of this problem is a conflict between the program and another application on the computer.
Lenovo Service and Support:
Lenovo Service and Support provides a number of ways to help users resolve issues related to their Lenovo products. The site is clean and easy to navigate, with a search bar at the top of each page.
It also has a tool to help you find an authorized Lenovo repair center near you. In addition, Lenovo’s customer service team will send a technician to your personal residence for warranty repairs.
This option is available for some non-portable desktop and laptop computers. The fee for this service is $35 for one year, $69 for two years, and $109 for three years.
In addition, it covers upgrade services such as a sealed battery warranty and keeps your drive protected.
Premium Care includes 24/7 phone, chat, and email support and free PC health checks. Next-business-day on-site support is also included.